Cancellation
Cancellation policy
1. Cancellation policy
Consumers have a fourteen-day right of withdrawal.
2. Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
3. Cancellation period
The cancellation period is fourteen days from the day,
a) on which you or a third party designated by you, who is not the carrier, took possession of the goods; or
b) on which you or a third party designated by you, who is not the carrier, took possession of the last item of goods, if you ordered several goods as part of a single order and the goods are delivered separately; or
c) on which you or a third party designated by you, who is not the carrier, took possession of the last partial shipment or the last item, if you have ordered goods that are delivered in several partial shipments or items.
4. Address
To exercise your right of withdrawal, you must inform us (mibostahl tools, trading and service GmbH, Hochofenstraße 6, 58135 Hagen, Germany, You must inform us (info@mibostahl.de, phone: +49 2331 3775780) of your decision to withdraw from this contract by means of an unambiguous statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory.
5. Compliance with the deadline
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
6. Consequences of the revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
6. Right of retention
We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
7. Return of goods
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
8. Return shipping costs
You bear the direct costs of returning the goods.
9. Compensation for value in contracts for the supply of goods
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
Cancellation form
If you wish to cancel the contract, please fill out this form and return it.
To mibostahl tools, trading and service GmbH, Hochofenstraße 6, 58135 Hagen, Germany info@mibostahl.de
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*),
Ordered on (*)/received on (*),
Name of consumer(s),
Address of the consumer(s),
Signature of the consumer(s) (only for notifications on paper),
Date
(*) Delete as appropriate.8

